Forum Discussion

robert1p's avatar
robert1p
Super Contributor
4 years ago

Chromebook generates incorrect TOTP after sleep.

After logging into my Chromebook, the TOTPs generated by 1Password are fine. However, after the Chromebook screen times out (i.e. goes to sleep), the TOTPs are no longer correct. The only way I've ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
4 years ago

Hi robert1p, thanks for writing in with this issue.

I'd like to ask what indication you've seen that the TOTPs are incorrect? Are you comparing them by viewing the same items in another 1Password app or do they fail to allow you to sign in? If you're comparing them to TOTPs on another device, do they ever match or cycle through the same TOTP?

On the same Chromebook, if you sign in on 1Password.com or sign in to the 1Password extension do the TOTPs match what you see in 1Password for Android on that Chromebook or are they correct?

Thanks again!