Forum Discussion

robert1p's avatar
robert1p
Super Contributor
3 years ago

Chromebook generates incorrect TOTP after sleep.

After logging into my Chromebook, the TOTPs generated by 1Password are fine. However, after the Chromebook screen times out (i.e. goes to sleep), the TOTPs are no longer correct. The only way I've ...
android
1P_Timothy's avatar
1P_Timothy
Icon for Community Manager rankCommunity Manager
3 years ago

Hi robert1p, thanks for those additional details.

I'd like to ask you to send us a message at support+forum@1password.com so we can look in to this issue more closely. With your message, please include a description of the issue. You'll get an auto-reply from BitBot which gives you a support number, that looks like [#ABC-12345-123], and if you post that here, I'll make sure your message gets to the right place. Thanks again!