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russell
New Contributor
9 months ago

Extension Very Unreliable on Mac Safari

There was another discussion that appears to have been closed on this issue and I'm seeing the same thing.

The Safari extension on Mac frequently stops working. I just get a spinner in the window and clicking the extension icon in field does nothing. It eventually starts working again but I cannot predict when I can effectively use the extension in Safari.

Beyond that, the extension is painfully slow to wake up in Safari. When the extension is locked in Chrome, clicking a password icon will quickly bring up the login. Not so in Safari. If the extension is locked clicking the button is followed by a 3-10 second wait before anything happens. Sometimes the same delay is present when it's unlocked.

1Password Version: 8.10.52
Extension Version: 8.10.54.22
OS Version: macOS 15.1 (24B83)
Browser: Safari

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In 1Password 7, I used \"Cmd + \\\" to quickly bring up a 1Password window. Is that shortcut no longer available in version 8 (1Password for Mac 8.5.0)?

\n\n
\n\n

1Password Version: 1Password for Mac 8.5.0
\nExtension Version: 12.0.1 (21A559)
\nOS Version: macOS 12.0.1 (21A559)
\nReferrer: forum-search:https://1password.community/search?Search=Cmd%20%2B%20%22%5C%22%20decommissioned%3F

","body@stringLength":"445","rawBody":"

In 1Password 7, I used \"Cmd + \\\" to quickly bring up a 1Password window. Is that shortcut no longer available in version 8 (1Password for Mac 8.5.0)?

\n\n
\n\n

1Password Version: 1Password for Mac 8.5.0
\nExtension Version: 12.0.1 (21A559)
\nOS Version: macOS 12.0.1 (21A559)
\nReferrer: forum-search:Cmd + \"\\\" decommissioned?

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Cmd + \"\\\" decommissioned?","moderationData":{"__ref":"ModerationData:moderation_data:140035"},"body":"

Hi samdale67,

\n\n

Thanks for writing in.

\n\n

There are keyboard shortcuts available to open the 1Password window, Quick Access or to fill directly with your 1Password extension (_which can be done with CMD+\\_), you can configure them in 1Password settings like so here:

\n\n

\n\n

To configure the shortcuts:

\n\n
    \n
  1. Open 1Password and go to 1Password menu > Preferences or press Command + ,
    2. \n
  2. Select the General tab and you'll see the Keyboard Shortcuts section
    3. \n
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