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Former Member's avatar
Former Member
4 years ago

Cmd + Backquote open quick access even if shortcut is map to an other key combination

Hello, I am using 1Password for years but since v8 i'm having an anoying problem with keymap.
The quick access window always open when i'am using key combination CMD + BACKQUOTE.
I don't know if this is a reason of the bug but, I'am french and i'am using an azerty keyboard.

I've tried with a fresh macos install but the problem is persistant, so not related with my macos config.

Did some one have the same problem ? Or can support team take a look to this issue ?

Best Regards

1Password Version: 8.9.10
Extension Version: Not Provided
OS Version: 12.6
Browser:_ Not Provided

macos

13 Replies

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  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi there @jbournonville

    All four of the keyboard shortcuts you see in 1Password's Settings are global shortcuts, meaning they'll work anywhere in macOS, not just in 1Password. If you're finding that another app uses one of them for its own functions, you can change 1Password's shortcut to something else.

    For example, in some apps I use, ⌘\ (Command–Backslash) is used to show or hide the sidebar, so I've changed it to ⇧⌘\ (Shift–Command–Backslash) in 1Password's Settings so it doesn't collide.

    Give that a try and let me know how you get on. I'll be here if you need further help. :)

    — Grey

    • OlivierC's avatar
      OlivierC
      New Contributor
      2 months ago

      Actually the issue come from the Autofill Short which is set to "CMD+\"
      In an French AZERTY keyboard, the key "`" is at the place of the "\".
      Apparently 1Password doesn't handle well French AZERTY keyboard layout.

      Juste change it with "SHIFT+CMD+:", like this: