Forum Discussion

Former Member's avatar
Former Member
4 years ago

Cold start only unlocks one of two vaults

The UX here is a little strange.

To clarify, this is in the case where biometrics are not available and passwords need to be re-entered by typing after 2 weeks.

I see two icons for the different vaults that i am using in my beta client, but entering the password will only open one.

Then I go about my day being confused why half my passwords are missing, not realising that the other vault did not open as the password is different to the other one.

Instead of directly going to the UI after unlocking the first vault, and THEN having to go through the UI to unlock the other one, it would be nice to be prompted to open all other vaults on the log-in UI as well.

1Password Version: 8.5.0 / 80500103
Extension Version: Not Provided
OS Version: macOS 12.2

betas

5 Replies

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @Jvacek, thanks for this question.

    You're correct - the UI has changed to provide a green check-mark icon for each account that is opened from the unlock screen. 👍

    We haven't yet done anything (to my knowledge) to highlight accounts that continue to be locked after initial sign-in to a given account, but I am happy to bump a discussion on this with our developers. Thank you for your patience, and I'll follow up on this!

  • Former Member's avatar
    Former Member
    4 years ago

    I've noticed the UX changed slightly to show which vault is opening but I'm not sure if I've trained myself to notice it after having experienced the issue.

    Has there been any update on "highlighting" a locked vault in the UI, or adding an additional prompt? Nothing as far as I can see in the beta builds

  • Former Member's avatar
    Former Member
    4 years ago

    Thanks for getting back to me, sorry for the delay.

    Are there any updates on the UX by any chance?

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hello @jvacek, thanks for this information.

    I'm not sure if you had encountered this before, but the decision to open accounts separately (if they have two different account passwords) is an intentional change that was made to 1Password 8, and was driven by security considerations. @jpgoldberg discussed this in detail here:

    https://1password.community/discussion/comment/608291/#Comment_608291

    However, your point about the UI is well-taken! I have passed on your suggestion to our developers for further discussion. We appreciate the suggestion - thank you!

    ref: dev/core/core#12642