Forum Discussion

knoeblsn's avatar
knoeblsn
New Contributor
3 months ago
Solved

Collection List becomes blank after selecting 17 Vaults

We have a large amount of vaults (200+),  when creating a collection in 1Password for Windows 8.10.62 (81062027) the list with the vaults becomes blank after adding 17 vaults to the collection. When ...
windows
knoeblsn's avatar
knoeblsn
New Contributor
3 months ago

Hello Dave,

I did the Update, the behavior is the same for me.

Thanks for raising the bug.

 

Greetings, Stefan

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 months ago

knoeblsn 

Thanks again for reporting the issue and I'm sorry for the disruption to your workflow. 

-Dave

  • 1P_Timothy's avatar
    1P_Timothy
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi svsvc, thanks for writing in!

    This is an interesting idea, and I can definitely see the benefit in a double tap to focus search feature, especially on a larger phone. I can't say if this will be added to the roadmap, but I've gone ahead and shared your feedback with the team. Thanks again!

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List becomes \nblank after selecting 17 Vaults","id":"message:152719","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:18864"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:152719"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:152719"},"body@stripHtml({\"truncateLength\":200})":" We have a large amount of vaults (200+),  when creating a collection in 1Password for Windows 8.10.62 (81062027) the list with the vaults becomes blank after adding 17 vaults to the collection. When ...","body@stringLength":"762","rawBody":"

We have a large amount of vaults (200+),  when creating a collection in 1Password for Windows 8.10.62 (81062027) the list with the vaults becomes blank after adding 17 vaults to the collection. When closing and opening the collections menu the list is visible again but becomes blank after selecting a new vault.

Is there a limit to the collections that I am missing or is this a bug?

 

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knoeblsn 

\n

Thanks again for reporting the issue and I'm sorry for the disruption to your workflow. 

\n

-Dave

","body@stringLength":"323","rawBody":"

 

\n

Thanks again for reporting the issue and I'm sorry for the disruption to your workflow. 

\n

-Dave

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Hello knoeblsn! 👋

\n

I'm sorry that you're running into an issue when adding vaults to a collection. When using 8.10.64, I see that the window becomes partially blank after selecting 16 vaults but not completely as you've described. Can you update to 8.10.64 and then try to reproduce the issue again: How to keep 1Password up to date

\n

I've filed a bug report with our development team so that they can investigate this further and get it fixed in a future update. 

\n

-Dave

\n

#34997

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Hello Dave,

I did the Update, the behavior is the same for me.

Thanks for raising the bug.

 

Greetings, Stefan

","body@stringLength":"146","rawBody":"

Hello Dave,

I did the Update, the behavior is the same for me.

Thanks for raising the bug.

 

Greetings, Stefan

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