Constantly Being Asked to Unlock with Password

notnotjake

That definitely isn't right and I'd like to investigate this further so that we can get this resolved. The next time that the issue occurs, please send in the following:

• The extension console log (from the browser that currently isn't working): https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach both files to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/144795/constantly-being-asked-to-unlock-with-password
• Your forum username: notnotjake
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave