Forum Discussion

BenBob's avatar
BenBob
Dedicated Contributor
3 years ago

Continuing Issue: Quick Access Disappears

Have read similar issues in the forum but can't find this issue specifically: When 1P is locked - the first time I try to open quick access, it disappears after entering password or using finger rec...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

BenBob

Thank you for the detailed reply. I'm not yet able to reproduce the issue on my own Mac. So that I can dig deeper, and see if this is a known issue, I'd like to ask you to reproduce the issue one more time and then create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

  • A link to this thread: urlhttps://1password.community/discussion/141967/continuing-issue-quick-access-disappears
  • Your forum username: BenBob
  • Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave