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Forum Discussion
Continuous reprompt Windows Hello
They prompt reads: "You need to enter your account password before you can use Windows hello" but it seems to me that this shouldn't pop up every single time I launch the last pass excuse me one pass...
I had the same problem as AlmoEnd, except I am using the Edge Browser on my Windows 11 machine. I viewed the comments of ag_mike_d.:
First, I'd like to understand what's happening with the desktop app. Could you close your browsers, disable Windows Hello in 1Password and completely exit the app by right-clicking the icon in the system tray > Quit. Then, relaunch 1Password and try setting up Windows Hello again following these guides: Use Windows Hello to unlock 1Password on your Windows PC / Manage your settings - Windows Hello](https://support.1password.com/windows-hello/#manage-your-settings)_
After disabling Windows Hello in 1Password and following the instructions to quit, I got the prompt "Making sure it's you ..." after I re-enabled Windows Hello and TPM in 1Password. I then re-started my PC and opened 1Password. It works now!
I am another new user of 1Password after migrating from LastPass. It took me a while to get used to 1Password, but I like it.
