Forum Discussion

peterfritz's avatar
peterfritz
New Contributor
2 years ago

Critical Bug Report: Passkey Loss During Edit

I encountered a critical bug in 1Password twice, but it was only on the second encounter that I understood the root cause of the issue. Here's a detailed breakdown of the problem: Steps to Reprodu...
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TimG1P's avatar
TimG1P
Icon for Moderator rankModerator
2 years ago

Hi peterfritz

This does not sound like expected behaviour and I'd like to investigate this further. The team may request additional details such as logs and diagnostics as part of the troubleshooting process so I recommend continuing this discussion via email.

I'd like to ask you to send an email to support+forum@1Password.com with the following details:
* A link to this thread: https://1password.community/discussion/145281/critical-bug-report-passkey-loss-during-edit
* Your forum username: peterfritz

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!