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eliovi's avatar
eliovi
New Contributor
7 months ago
Solved

CSV Export Duplicate Records

I'm using version 8.10.62. When I export to CSV format all the records are duplicated in the created .CSV file, and only in the .CSV file. How can I avoid having duplicate records when using Export t...
macos
  • 1P_Dave's avatar
    1P_Dave
    7 months ago

    eliovi 

    Thank you for sending in the diagnostics report. The steps that you followed were correct, it looks like I included the wrong link in my post above. I've fixed that now. I'm sorry for the confusion.

    Keep an eye on your inbox, you'll receive an email soon. 

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
7 months ago

Hello eliovi! đź‘‹

I'm sorry that you're seeing duplicate items in your exported CSV file. I can't reproduce the issue on my end using the same version of 1Password. Is it possible that you have multiple vaults containing duplicate items in 1Password? You can check by doing the following: 

  1. Open and unlock 1Password.
  2. Make sure that your entire account is selected at the top of the sidebar. 
  3. In the sidebar, check to see how many vaults are listed. 
  4. Check each vault to see if you have vaults that contain items that are similar to items in another vault. 

I look forward to hearing from you.

-Dave

  • eliovi's avatar
    eliovi
    New Contributor
    7 months ago

    Thank you Dave for your reply, I do have only one account and under that account, there is only one Vault. 
    Now, I deleted a login item, and it is not anymore in the Login Category on the only vault in my account, then I did a new export and the item is, one time, in the resulting .CSV file. So, it is not anywhere in the vault, but you Export to .CSV and it is in the .CSV file—any idea/suggestion?

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator
      7 months ago

      eliovi 

      That's a strange one! I don't believe that I've seen this reported before and I'd like to investigate further. Please create a diagnostics report from your Mac:

      Send a diagnostics report (Mac)

      Attach the diagnostics to an email message addressed to support@1password.com

      With your email please include:

      • A link to this thread: https://www.1password.community/discussions/1password/csv-export-duplicate-records/151835
      • Your forum username: Eliovi


      You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

      -Dave

      • eliovi's avatar
        eliovi
        New Contributor
        7 months ago

        As you requested, the Support Ticket ID is: AHJ-45381-877.

        I couldn’t find any "Diagnostic File" at the place suggested on your link, at 1Password>Setting>General>Generate Report, the “Generate Report” option is not there.

        I did find one at 1Password>Setting>Advanced>Send Diagnostic, and this is the one I sent in the email to support. Let me know if this is the right one.