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NCJayG
2 years agoFrequent Contributor
Deauthorize Trusted Devices not appearing in beta app
The release notes for 8.10.16-15 note: "You can now deauthorize trusted devices in the app. In Manage Accounts, choose your account > Trusted Devices and Browsers and click Deauthorize to remove unused devices." However, I'm not finding that option in either Windows or MacOS.
1Password Version: 8.10.16-15
Extension Version: 2.14.2
OS Version: macOS Ventura 13.5.1
Browser: Chrome
7 Replies
- 1P_Tommy
Moderator
The team is working to redo the wording to clarify the needed steps.
- 1P_Tommy
Moderator
Apologies, I edited my post to reflect that. :) I got carried away with the submit button a bit early.
- 1P_Tommy
Moderator
Tap/Click on "Your Details" because this is specific to you I believe is the intended thinking. It would not be available to you in the main view. It will be on the next screen. I'll admit we had a discussion on this this morning. Apologies for the trouble locating the item. We'll see what we can do to make the items more findable.
- NCJayGFrequent Contributor
1P_Dave thanks, from my Mac this is what I'm seeing:
and also:
Based on what the post said: "You can now deauthorize trusted devices in the app. In Manage Accounts, choose your account > Trusted Devices and Browsers and click Deauthorize to remove unused devices." I would have expected to see it in the second shot, and even in the third it's not evident that you need to click Details to finally expose what's needed. So, in short, the Blog post isn't providing all the information required to find this, and you can't do so from the menu bar at the top of the screen (image 1) which is also confusing. - 1P_Dave
Moderator
Hello NCJayG! 👋
I'm sorry that you're not seeing the Trusted Devices and Browsers feature in 1Password 8. To help me better understand the situation I'd like to ask you to take a screenshot of what you're seeing and attach it to your reply:
Please make sure that nothing sensitive it visible in the screenshot.
-Dave