Default "Cmd+\" shortcut has a conflict on macOS Monterey

On behalf of Ben, you're welcome

Amazing, thanks 1P_Ben! That worked for me!

This worked for me for the main app. Firefox seems to swallow the shortcut whenever it's in focus though, can't set in the extension, which is pretty annoying.

Sorry to hear that @branok :( Hopefully we will hear back from the feedback we have filed to Apple, so we can look into this again in the future.

No, it didn't help ... :(

As a small update, there is a workaround available:

1. If 1Password is running, right-click the 1Password icon at the top right of your macOS menu bar, and choose Quit 1Password Completely.
2. Open Finder and go to: ~/Library/Containers/com.agilebits.onepassword7/Data/Library
3. Locate Preferences and move it to Trash.
4. Go to: ~/Library/Group Containers/2BUA8C4S2C.com.agilebits/Library
5. Locate Preferences and move it to Trash.
6. Open Terminal and run the following command: killall cfprefsd
7. Open and unlock 1Password, and confirm that your default keyboard shortcuts are in place.

Note that the steps do completely reset 1Password's preferences, so you'd need to re-set any customizations, including auto-lock and biometry/Apple Watch preferences. I hope that helps until a better solution can be found.

Ben

Hi folks,

I understand the frustration. The problem is that we're asking the system if there is a conflict, and being told yes there is, despite the fact that all other indicators would say there isn't. That is an issue that would need to be resolved at that level, I'm afraid. We've filed the appropriate feedback, but beyond that this doesn't appear to be something the 1Password team can resolve directly.

Ben

@BesieDai, your issue sounds different (which must be why it's showing up on High Sierra & Big Sur) – it looks like you have two different 1Password extensions installed in Firefox and they are conflicting. So probably good that you have a separate thread, as hopefully someone can advise you on that issue (I use Safari, so can't help).

@ericrabil thanks for confirming it's an issue for you, too (and that other apps can use the ⌘\ shortcut). I'm sure this must affect a fair few people. 😢

This is happening for my 1Password installation too, and is significantly disrupting my workflow. I didn't experience this before Monterey, and it is isolated to 1Password. I am on an M1 and tried it on both 1Password stable and beta. Please have the developers check this again, it is a dealbreaker for my productivity.

This has also recently come up as an issue for me, but I started a https://1password.community/discussion/125308/something-recently-changed-behavior-in-firefox because I'm not on Monterey... it's affecting me on High Sierra and Big Sur alike.