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Forum Discussion
MikeG
4 days agoNew Contributor
HealthEquity Passkeys
I can report that HealthEquity is working as expected with respect to Passkeys. As of today 10-24-2025 Health Equity states that you can only login with Passkeys going forward, no name and password with 2FA, except to get the ball rolling. I set it up on iOS 26, including iPadOS 26. The process starts with the HeathEquity app and proceeds to set up the Passkey - which I am then allowed to save to 1Password. Once setup, I also turned on settings within the HE app, to login via Face ID (and Touch ID on the iPad). I am now able to login to the app with that one, single/same Passkey on iPhone, iPad and via Safari. This is what I was hoping for and that I hope is the paradigm for all passkeys - for apps and websites - going forward. What I don’t know is what kind of recovery process HealthEquity has. 1Password should serve as a backup in case of loss of devices - but others may not have a password manager to help with this, even though Apple has such management built in, and probably Google. I’m just thinking that at some point you might have to rely on some kind of recovery.
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