Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

Default for Save in 1Password Fails

My Default Save in is set to MMV. If I create a new item and Save in 1Password, the Save In Vault is Private rather than MMV. How do I fix It? 1Password Version: 1Password for Mac 8...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @MikeV99,

Thanks for confirming, sorry to hear the issue persists. If you haven't already, I recommend trying a fresh installation of the browser extension. You can remove it by dragging "1Password for Safari" in your device's Application folder to the trash and then reinstalling it: Get started with 1Password in your browser

If that doesn't help or you've already tried it to no avail, I'd like to ask you to reproduce the issue (save a new item) and send us a console log:

Save a console log for 1Password in your browser

Attach the console log to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so I can link our conversations. Hopefully a look under the hood will give us a better idea what's causing this.

Thanks for your patience, looking forward to finding a solution with you. 🙂