Design language

I wonder how much more of negative feedback it needs to stop with the actual v8 - and starting with a complete redesign.
In almost every thread I read negative feedback, not just small critics.
Still I do not understand why AgileBits still believes that v8 is on a good direction. It is not about some cosmetic bug fixing. It is the generally design (UI, access, interaction, ...) of the app. Fixing little bit or there does not vanish the problem(s) at all.