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lawrenceupton's avatar
lawrenceupton
New Contributor
2 months ago
Solved

Desktop app Touch ID Sensor is currently unavailable

I just started getting the error message ""TouchID sensor is currently unavailable when opening 1Password desktop app on Mac. Touch ID was working for 1Password a few days ago. Touch ID works fine fo...
macos
  • lawrenceupton's avatar
    lawrenceupton
    2 months ago

    The final solution was to uninstall 1Password and its data and then reinstall  That worked with no problems. Here is the guide:

    https://support.1password.com/uninstall-1password/?Mac=&mac

lawrenceupton's avatar
lawrenceupton
New Contributor
2 months ago

Thanks for the follow-up

Support ticket: JNX-89494-753