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Forum Discussion
MonkeyHarp
2 years agoOccasional Contributor
Device unlock pin - asks for and accepts pin but does not unlock
My fingerprint scanner stopped working on my phone so I switched 1Password to use the device pin for unlocking. Now it asks for the device pin as it should, but after entering it I get a completely g...
Endlessly
2 years agoNew Contributor
I've been having the exact same issue. Whenever I try to open 1Password, either from my keyboard or from the Android home screen, there's a 50:50 chance that after touching my fingerprint it just sits there and never unlocks. I have to force stop 1Password and open it again to get at my passwords. This has been going on for a few weeks, persists after getting a brand new phone with a fresh install (Android 14 Oxygen OS) and has even been doing something similar in my chrome extension the first time I open it each day (just freezes, need to disable the extension and re-enable it to get it to unlock).