Forum Discussion

jasimon9's avatar
jasimon9
Super Contributor
4 years ago

Difficulty creating password

I go through a lot of rework steps every time I try to create a new password. One of the biggest annoyances is that when 1P suggests a password, I do something to record that password because 1P does...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey jasimon9,

Thank you for the update, it sounds like it may be an issue with 1Password in your browser connecting with your 1Password app. Can you try the steps below so we can see:

  1. Right click the 1Password icon in your browser toolbar and choose Settings
  2. Disable 'Integrate with 1Password app'
  3. Test to see if things work as expected
  4. If this improves things, re enable this setting and see if the issue persists.

If it persists then the logs above would be useful for us to get to the bottom of the issue.

Let us know how you get on!