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Forum Discussion
iwaddo
29 days agoSuper Contributor
Do I actually need the Safari Extension?
I always use ⌘+\ to fill logins. I've just uninstalled the Safari Extension and I can still use ⌘+\ to fill logins. What am I missing, why do I need to Safari Extension?
- 23 days ago
Hi iwaddo,
Based on your description, it sounds as if you're experiencing a known issue with the Safari browser extension. The main symptom for this issue was that nothing would happen when clicking on filling suggestions on certain websites.
The good news is that our development team has resolved this issue, and you should no longer experience it if you're running the latest version of 1Password in your browser. Can you confirm if you're running the latest version of 1Password in Safari (8.12.5.2)?
If the issue persists once you're up to date, let us know, and we'll be happy to investigate further with you.
iwaddo
24 days agoSuper Contributor
Hi, I will try and capture some examples but the difficulty is lack of consistency making it hard to reproduce and document in a meaningful way.
I do notice on all my devices (Mac, iPad & iPhone - all up to date) that with a list of logins presented by 1Password in a pop-up that no amount of clicking will get them to populate the entry fields. This does not happen every time and it does not seem to be the same sites. I will try and make some notes to see if there is actually a repeatable pattern.
1P_Gem
Moderator
23 days agoHi iwaddo,
Based on your description, it sounds as if you're experiencing a known issue with the Safari browser extension. The main symptom for this issue was that nothing would happen when clicking on filling suggestions on certain websites.
The good news is that our development team has resolved this issue, and you should no longer experience it if you're running the latest version of 1Password in your browser. Can you confirm if you're running the latest version of 1Password in Safari (8.12.5.2)?
If the issue persists once you're up to date, let us know, and we'll be happy to investigate further with you.