Forum Discussion

New Contributor

3 years ago

Do I need to have both the Mac 1Password app AND the Safari Extension on my MacBook?

Hi, I have both the Mac app and the Safari extension on my MacBook. I don't really understand if I need just one or both of them. 1Password Version: 8.10.3 Extension Version: 2.8.0 OS V...

browser extension

Former Member

3 years ago

Hi there @ponyboy3 - Thanks for joining in here 🙂

I'm sorry to hear your experience with the extension has been met with some difficulty, and I'd be happy to assist in any way I can.

Could you share an example of a situation where you weren't able to save/update an item, and that using Cmd + / would have helped?
Can you elaborate a bit further on where you've been experiencing difficulty with the extension?
- Do you see issues on any specific websites you can share?

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I need to have both the Mac 1Password app AND the Safari Extension on my MacBook?","id":"message:112904","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:7330"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:112904"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:112904"},"body@stripHtml({\"truncateLength\":200})":" Hi, I have both the Mac app and the Safari extension on my MacBook. I don't really understand if I need just one or both of them. \n\n \n\n 1Password Version: 8.10.3 \nExtension Version: 2.8.0 \nOS V...","body@stringLength":"406","rawBody":"

Hi, I have both the Mac app and the Safari extension on my MacBook. I don't really understand if I need just one or both of them.

\n\n

1Password Version: 8.10.3
\nExtension Version: 2.8.0
\nOS Version: Ventura 13.2.1
\nBrowser:_ Safari
\nReferrer: forum-search:safari extension Mac app

\n","kudosSumWeight":0,"postTime":"2023-03-22T08:13:25.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:112904_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":224},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi, I have both the Mac app and the Safari extension on my MacBook. I don't really understand if I need just one or both of them.

\n\n

1Password Version: 8.10.3
\nExtension Version: 2.8.0
\nOS Version: Ventura 13.2.1
\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=safari%20extension%20Mac%20app

"},"Conversation:conversation:112904":{"__typename":"Conversation","id":"conversation:112904","solved":false,"topic":{"__ref":"ForumTopicMessage:message:112904"},"lastPostingActivityTime":"2023-04-14T14:23:21.000-07:00","lastPostTime":"2023-04-14T14:23:21.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:112904":{"__typename":"ModerationData","id":"moderation_data:112904","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:112904_1":{"__typename":"Revision","id":"revision:112904_1","lastEditTime":"2023-03-22T08:13:25.000-07:00"},"ForumReplyMessage:message:112909":{"__typename":"ForumReplyMessage","id":"message:112909","conversation":{"__ref":"Conversation:conversation:112904"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":112909,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Do I need to have both the Mac 1Password app AND the Safari Extension on my MacBook?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:112909"},"parent":{"__ref":"ForumTopicMessage:message:112904"},"body":"

Hi there @ponyboy3 - Thanks for joining in here 🙂

\n\n

I'm sorry to hear your experience with the extension has been met with some difficulty, and I'd be happy to assist in any way I can.

\n\n

Could you share an example of a situation where you weren't able to save/update an item, and that using Cmd + / would have helped?
Can you elaborate a bit further on where you've been experiencing difficulty with the extension?\n\n
- Do you see issues on any specific websites you can share?

","body@stringLength":"536","rawBody":"

Hi there @ponyboy3 - Thanks for joining in here 🙂

\n\n

I'm sorry to hear your experience with the extension has been met with some difficulty, and I'd be happy to assist in any way I can.

\n\n

Could you share an example of a situation where you weren't able to save/update an item, and that using Cmd + / would have helped?
Can you elaborate a bit further on where you've been experiencing difficulty with the extension?\n\n
- Do you see issues on any specific websites you can share?

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