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Former Member
4 years ago

Bad search experience - 1Password v8

The search changes was not very appealing, at least for me, as I can't find terms on Sections or Labels. I had to keep a v7 install so I can find my items. Also, if inside a vault, seems counterin...
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drhender
New Contributor
4 years ago
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Hi @ag_ana! Thank you for your reply and your help. The problem was with my son's new account in our "Family". I think he was trying to open my.1password.com and the chrome extension without ever having opened the Windows app to unlock it. When I asked him to open the desktop app he was required to enter his master password. Even when he exited the windows app and re-entered, he had to enter the master password. He had not yet added the security setting to accept his Windows "Hello" PIN on his laptop as a substitute for the Master Password. I think we have it straight now and it appears to be working perfectly for him. Thanks for your help!

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not autofill Master Password","id":"message:65533","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:65533","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:10911"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:65533"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:65533"},"body@stripHtml({\"truncateLength\":200})":" Neither the Chrome Extension or the Windows App are offering to autofill my Master Password when opening 1Password. I am having to type in my Master Password each time I need to open either the Wind...","body@stringLength":"460","rawBody":"

Neither the Chrome Extension or the Windows App are offering to autofill my Master Password when opening 1Password. I am having to type in my Master Password each time I need to open either the Windows App or the Chrome Extension. What do I need to change/set/do in order to be provided with the autofill option?

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1Password Version: 7.8.820
\nExtension Version: Not Provided
\nOS Version: Not Provided

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Neither the Chrome Extension or the Windows App are offering to autofill my Master Password when opening 1Password. I am having to type in my Master Password each time I need to open either the Windows App or the Chrome Extension. What do I need to change/set/do in order to be provided with the autofill option?

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1Password Version: 7.8.820
\nExtension Version: Not Provided
\nOS Version: Not Provided

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Hi @ag_ana! Thank you for your reply and your help. The problem was with my son's new account in our \"Family\". I think he was trying to open my.1password.com and the chrome extension without ever having opened the Windows app to unlock it. When I asked him to open the desktop app he was required to enter his master password. Even when he exited the windows app and re-entered, he had to enter the master password. He had not yet added the security setting to accept his Windows \"Hello\" PIN on his laptop as a substitute for the Master Password. I think we have it straight now and it appears to be working perfectly for him. Thanks for your help!

","body@stringLength":"662","rawBody":"

Hi @ag_ana! Thank you for your reply and your help. The problem was with my son's new account in our \"Family\". I think he was trying to open my.1password.com and the chrome extension without ever having opened the Windows app to unlock it. When I asked him to open the desktop app he was required to enter his master password. Even when he exited the windows app and re-entered, he had to enter the master password. He had not yet added the security setting to accept his Windows \"Hello\" PIN on his laptop as a substitute for the Master Password. I think we have it straight now and it appears to be working perfectly for him. Thanks for your help!

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