Forum Discussion
Former Member
4 years agoBad search experience - 1Password v8
The search changes was not very appealing, at least for me, as I can't find terms on Sections or Labels. I had to keep a v7 install so I can find my items.
Also, if inside a vault, seems counterin...
Hi @ag_ana! Thank you for your reply and your help. The problem was with my son's new account in our "Family". I think he was trying to open my.1password.com and the chrome extension without ever having opened the Windows app to unlock it. When I asked him to open the desktop app he was required to enter his master password. Even when he exited the windows app and re-entered, he had to enter the master password. He had not yet added the security setting to accept his Windows "Hello" PIN on his laptop as a substitute for the Master Password. I think we have it straight now and it appears to be working perfectly for him. Thanks for your help!