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kop48's avatar
kop48
Dedicated Contributor
2 months ago
Solved

Don't re-enable 'Sign in automatically' after extension update

This has happened a couple of times in the past year now - please don't trample a user's settings when doing major updates to the browser extension. I know that y'all want to make sign in easier, but I really don't like 1Password automatically submitting a login form for me, and I had that setting disabled. I expect that setting to remain disabled after an update.

browser extension
  • 1P_Dave's avatar
    1P_Dave
    2 months ago

    Hello kop48! 👋

    I'm sorry that the "Sign in automatically after autofill" option is getting turned back on. 1Password won't change your settings after an update and it sounds like something is going wrong. So that I can better understand the situation can you tell me the following: 

    1. Do you change any other settings for 1Password in the browser and are they reset after an update as well?
    2. Which browser are you using? And what kind of device is this happening on?
    3. Do you ever clear your browser's history/cache/cookies or do you have an app that might clear browser data? 
    4. Is your device managed by your workplace? Or is this a personal device? 


    I look forward to hearing from you.

    -Dave

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 months ago

    Hello kop48! 👋

    I'm sorry that the "Sign in automatically after autofill" option is getting turned back on. 1Password won't change your settings after an update and it sounds like something is going wrong. So that I can better understand the situation can you tell me the following: 

    1. Do you change any other settings for 1Password in the browser and are they reset after an update as well?
    2. Which browser are you using? And what kind of device is this happening on?
    3. Do you ever clear your browser's history/cache/cookies or do you have an app that might clear browser data? 
    4. Is your device managed by your workplace? Or is this a personal device? 


    I look forward to hearing from you.

    -Dave

    • kop48's avatar
      kop48
      Dedicated Contributor
      2 months ago

      Hi 1P_Dave 

      1. No
      2. Edge Beta
      3. No
      4. Yes, this device is managed by my workplace
      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator
        2 months ago

        kop48 

        Thank you for answering those questions. When you notice that "Sign in automatically after autofill" has been reset, do you see a new browser linked to your account? You can check here: 

        1. Log in to your 1Password account on 1Password.com.
        2. Click your name, then click My Profile. 
        3. Look under "Linked to Your Account".


        If you do see multiple recent entries for your browser then it would suggest that something is clearing the 1Password browser extension's data from your device and I would recommend reaching out to your work's IT team so that they can investigate further. 

        If you don't see multiple recent browsers listed under "Linked to Your Account" then let me know. 

        -Dave

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re-enable 'Sign in automatically' after extension update","id":"message:154022","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:16191"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:154022"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:154022"},"body":"

This has happened a couple of times in the past year now - please don't trample a user's settings when doing major updates to the browser extension. I know that y'all want to make sign in easier, but I really don't like 1Password automatically submitting a login form for me, and I had that setting disabled. I expect that setting to remain disabled after an update.

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This has happened a couple of times in the past year now - please don't trample a user's settings when doing major updates to the browser extension. I know that y'all want to make sign in easier, but I really don't like 1Password automatically submitting a login form for me, and I had that setting disabled. I expect that setting to remain disabled after an update.

","kudosSumWeight":0,"postTime":"2025-04-02T20:44:08.407-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154022_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":60},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"...ut I really don't like 1Password automatically submitting a login form for me, and I had that setting disabled. I expect that setting to remain disabled after an 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Don't re-enable 'Sign in automatically' after extension update","moderationData":{"__ref":"ModerationData:moderation_data:154048"},"body":"

Hello kop48! 👋

\n

I'm sorry that the \"Sign in automatically after autofill\" option is getting turned back on. 1Password won't change your settings after an update and it sounds like something is going wrong. So that I can better understand the situation can you tell me the following: 

\n
    \n
  1. Do you change any other settings for 1Password in the browser and are they reset after an update as well?
    2. \n
  2. Which browser are you using? And what kind of device is this happening on?
    3. \n
  3. Do you ever clear your browser's history/cache/cookies or do you have an app that might clear browser data? 
    4. \n
  4. Is your device managed by your workplace? Or is this a personal device? 
    5. \n
\n


I look forward to hearing from you.

\n

-Dave

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Hi 1P_Dave 

  1. No
  2. Edge Beta
  3. No
  4. Yes, this device is managed by my workplace
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kop48 

\n

Thank you for answering those questions. When you notice that \"Sign in automatically after autofill\" has been reset, do you see a new browser linked to your account? You can check here: 

\n
    \n
  1. Log in to your 1Password account on 1Password.com.
    2. \n
  2. Click your name, then click My Profile. 
    3. \n
  3. Look under \"Linked to Your Account\".
    4. \n
\n


If you do see multiple recent entries for your browser then it would suggest that something is clearing the 1Password browser extension's data from your device and I would recommend reaching out to your work's IT team so that they can investigate further. 

\n

If you don't see multiple recent browsers listed under \"Linked to Your Account\" then let me know. 

\n

-Dave

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