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Forum Discussion
martinsteel
4 years agoFrequent Contributor
Drag and drop losing characters
Dragging and dropping usernames and passwords sometimes loses characters. This is most reproducible (50%+) in remote desktop windows but also occasionally happens in browsers. Normally seems to be one of the first few letters.
Drag and drop is from the entry displayed in the main 1password window. No addons etc. involved.
Here's a (anonymised) example:
Saved Username:
DOMAIN\martin
Usernames from drag & drop:
DMAIN\martin
OMAIN\martin
1Password Version: 8.6.0
Extension Version: Not Provided
OS Version: Windows 11 21H2
44 Replies
- 1P_Dave
Moderator
I'm sorry that the issue has returned. Can you confirm that you still see the issue after updating to 8.10.28 (the latest version at the time of writing: 1Password for Windows Releases
While I plan to look into the drag and drop issue with you further, I'm also interested in hearing if you'd find the new auto-type feature more useful than drag and drop for your uses: Experiment #5 - Auto-type for Windows (Nightly) — 1Password Community
I look forward to hearing from you. 🙂
-Dave
ref: dev/core/core#13810
- martinsteelFrequent Contributor
Hi ag_mike_d the drag and drop bug is back in recent versions of 1Password on Windows 11.
Currently on 8.10.27 but it's been happening for a couple of weeks. I've still got the OP_CLASSIC_INPUT environment variable set.
Dragging a password from 1Password to a remote desktop loses a good chunk of the string, normally at the beginning. Sometimes it loses the entire string.
For example testing with a password like abcdef-12345-ghijklm-nopqrs only -ghijklm-nopqrs appeared.
- ag_mike_d
1Password Team
You're most welcome, martinsteel.
- martinsteelFrequent Contributor
Thanks for the update ag_mike_d, hopefully that fixes it. I'll let you know if there are any more problems 🙂
- ag_mike_d
1Password Team
Hello martinsteel,
Thanks for getting back to us. The issues you are encountering with losing your maybe something more that we'll want to look into.
has the OP_CLASSIC_INPUT environment variable or something equivalent made it in to the release version of 1Password?
Let's start here. Yes, this should have been promoted to Production versions of 1Password. To revert to the latest Production version of 1Password, you can follow the steps below:
- Make sure you are able to log in at 1Password.com and that you have a copy of your Emergency Kit with your password filled in: Get your Emergency Kit
- Reset 1Password for Windows: How to reset the 1Password app on a specific device
- Uninstall 1Password for Windows: To uninstall 1Password for Windows
- Download and reinstall the latest Production version of 1Password: 1Password for Windows - Download
Once you've reverted, please let us know if you continue to have difficulties with the 1Password settings, resetting after future updates.
I'm looking forward to your reply.
- martinsteelFrequent Contributor
Hi ag_mike_d has the OP_CLASSIC_INPUT environment variable or something equivalent made it in to the release version of 1Password?
Nightly forgets all my settings every update so I'd like to switch back to something stable.
Forgotten settings that are particularly annoying: "Unlock using Windows Hello" is disabled, Auto-lock goes back to 10 minutes and sorting switches to date rather than title.
- ag_mike_d
1Password Team
Hello martinsteel,
That's great news! We appreciate the update - I'll let the team know!
For others that are experiencing similar when dragging and dropping into RDP sessions, you could try the steps provided here in a previous post and let us know if you're seeing similar results afterwards? Thanks!
- martinsteelFrequent Contributor
Hi ag_mike_d
Just an update to let you know drag and drop is still working well with the OP_CLASSIC_INPUT environment variable in place. I've had less failures in almost a month of use than I was getting in a hour before.
- ag_mike_d
1Password Team
Hi folks,
We've done some more testing and had some great results when dragging and dropping into RDP sessions, thanks martinsteel!
If you're still having some issues, would like to try this out and comfortable adding an Environment Variable, I'll include those details below:
Step 1. - Add an Environment Variable
1. Open the start menu or use Windows search and type in env and press enter.
2. Select Edit environment variables for your account.
3. Click New.
4. EnterOP_CLASSIC_INPUT
for the variable name and1
for the value. Click OK.
5. Click OK again to exit.It should look similar to this when you are done:
Step 2. - Download and install the latest Nightly version of 1Password 8 for Windows
* https://downloads.1password.com/win/1PasswordSetup-latest.NIGHTLY.exeLet us know how you make out, so we can pass your feedback along to the team. Thanks!
ref: dev/core/core#13810
- Former Member
Just to mention that bottlenecks can cause these problems. I suspect this would be more likely to happen if you have an RDP connection using udp instead of tcp, but was not able to verify it. Could you check if you have a UDP connection?
Another (currently non-existent) solution might be to have a drag&drop using the second mouse button that triggers a menu with two options "start wait X milliseconds; letter wait Y milliseconds" or alternatively just a built-in slower version of autotype.