Forum Discussion

vishalsheth's avatar
vishalsheth
Super Contributor
1 day ago

Duplicate creation

 


When a new password is saved through the browser it creates duplicates. This has happened for a number of items for me when saved from browser. 

ios

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 hour ago

    Hello vishalsheth​! 👋

    Thank you for reaching out. The most likely explanation is that you chose to create a new item when saving a password rather than update an existing item, 1Password will provide you with an option to do both: 


    If you did choose to update an existing item then can you tell me the following so that I can investigate further: 

    1. In which browser and on what website are you seeing the issue?
    2. Can you share steps that I can follow to reproduce the issue?
    3. Are you able to reproduce the issue again? 


    I look forward to hearing from you.

    -Dave