Forum Discussion

vishalsheth's avatar
vishalsheth
Super Contributor
1 month ago

Duplicate creation

  When a new password is saved through the browser it creates duplicates. This has happened for a number of items for me when saved from browser. 
ios
vishalsheth's avatar
vishalsheth
Super Contributor
1 month ago

1P_Dave​ 

I’m saving in Safari. 
I’m doing the same through the extension as that pops up to save new passwords. 
I’m updating to a new as it doesn’t exist. 
after this is done and when I try to search for it on the computers it doesn’t show. When I search for the same on my mobile device it shows 2 of them. It appears on the computer after a while. 

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
26 days ago

vishalsheth​ 

I'm sorry for the delay in replying. The next time that the issue occurs, I'd like to ask you to create and share a 1Password diagnostics report from your iOS device:

Send a diagnostics report (iOS)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

  • A link to this thread: https://www.1password.community/discussions/1password/duplicate-creation/166530
  • Your forum username: Vishalsheth


You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave