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esquared
3 years agoSuper Contributor
Duplicate Item in 1Password8 - missing shortcut and more cumbersome
In 1Password8, there are two issues related to the use of "Duplicate Item".
The keyboard shortcut is missing (was Command-D on MacOS)
Duplicate asks for the destination vault.
Of those tw...
esquared
3 years agoSuper Contributor
ag_mike_d - thanks for the acknowledgement and recording the feedback.
If I may offer a general suggestion - consider the UX practice of least friction. What I mean by that, and how it relates to 1P7 v. 1P8, is that in every action that a user takes, the tool should minimize the amount of interaction required to achieve the desired outcome. In the case of duplicate item, there is very little value and a lot of friction in asking where the duplicate should go.
There are a number of places in 1P8 where friction is substantially higher than it was in 1P7, including but not limited to:
- duplicate item (this issue)
- reordering fields (https://1password.community/discussion/121596/v8-ability-to-reorder-arrange-fields#latest and https://1password.community/discussion/comment/636578#Comment_636578)
- copy / paste field title (https://1password.community/discussion/131478/cannot-copy-paste-field-titles/p1?new=1)
- changing field type (https://1password.community/discussion/128868/cannot-update-field-type-in-1password-8-macos)
On that last one, the mere need to specify a field time at the time of field creation is, IMO, friction in the extreme, and from a programming perspective, looks like the implementation (presumably strongly-typed OO), is leaking into the UI.
While your product is security focused, your users need to feel as if the tool supports them, not the other way around, and as it flows now in 1P8, there is a lot of the the tool imposing a mental model on the users inappropriately.
As I've said elsewhere, and so I don't come across as only negative:: I LOVE 1Password. I still recommend it, and I still require use of it by my employees, but I tell people to stay with 1P7 for now. Please let me be your advocate for the new version by addressing the issues raised here and elsewhere. I want 1Password to (again) be the paragon to which all other similar tools aspire.