ag_mike_d - thanks for the acknowledgement and recording the feedback.
If I may offer a general suggestion - consider the UX practice of least friction. What I mean by that, and how it relates to 1P7 v. 1P8, is that in every action that a user takes, the tool should minimize the amount of interaction required to achieve the desired outcome. In the case of duplicate item, there is very little value and a lot of friction in asking where the duplicate should go.
There are a number of places in 1P8 where friction is substantially higher than it was in 1P7, including but not limited to:
- duplicate item (this issue)
- reordering fields (https://1password.community/discussion/121596/v8-ability-to-reorder-arrange-fields#latest and https://1password.community/discussion/comment/636578#Comment_636578)
- copy / paste field title (https://1password.community/discussion/131478/cannot-copy-paste-field-titles/p1?new=1)
- changing field type (https://1password.community/discussion/128868/cannot-update-field-type-in-1password-8-macos)
On that last one, the mere need to specify a field time at the time of field creation is, IMO, friction in the extreme, and from a programming perspective, looks like the implementation (presumably strongly-typed OO), is leaking into the UI.
While your product is security focused, your users need to feel as if the tool supports them, not the other way around, and as it flows now in 1P8, there is a lot of the the tool imposing a mental model on the users inappropriately.
As I've said elsewhere, and so I don't come across as only negative:: I LOVE 1Password. I still recommend it, and I still require use of it by my employees, but I tell people to stay with 1P7 for now. Please let me be your advocate for the new version by addressing the issues raised here and elsewhere. I want 1Password to (again) be the paragon to which all other similar tools aspire.
In 1Password8, there are two issues related to the use of \"Duplicate Item\".
\n\nOf those two, the second is more important. From a usability perspective, what I want is just to create a copy of the item in the same vault. I don't need to be interrupted in my process to answer yet-another-question about where it should go. If I want to move the item to a different vault, I can do that as a separate action. I've never, and I mean never, wanted to create a duplicate in a separate vault w/out first editing something about it, be that the username/password/urls/whatever. From a UX perspective, you are forcing me to think about things I don't need to worry about and interrupting my workflow.
\n\nBoth of these items were, IMO, perfect in 1Password7. Please consider reverting that behavior.
\n\n1Password Version: 8.x
\nExtension Version: n/a
\nOS Version: MacOS 12.4
\nBrowser:_ n/a
In 1Password8, there are two issues related to the use of \"Duplicate Item\".
\n\nOf those two, the second is more important. From a usability perspective, what I want is just to create a copy of the item in the same vault. I don't need to be interrupted in my process to answer yet-another-question about where it should go. If I want to move the item to a different vault, I can do that as a separate action. I've never, and I mean never, wanted to create a duplicate in a separate vault w/out first editing something about it, be that the username/password/urls/whatever. From a UX perspective, you are forcing me to think about things I don't need to worry about and interrupting my workflow.
\n\nBoth of these items were, IMO, perfect in 1Password7. Please consider reverting that behavior.
\n\n1Password Version: 8.x
\nExtension Version: n/a
\nOS Version: MacOS 12.4
\nBrowser:_ n/a
ag_mike_d - thanks for the acknowledgement and recording the feedback.
\n\nIf I may offer a general suggestion - consider the UX practice of least friction. What I mean by that, and how it relates to 1P7 v. 1P8, is that in every action that a user takes, the tool should minimize the amount of interaction required to achieve the desired outcome. In the case of duplicate item, there is very little value and a lot of friction in asking where the duplicate should go.
\n\nThere are a number of places in 1P8 where friction is substantially higher than it was in 1P7, including but not limited to:
\n - duplicate item (this issue)
\n - reordering fields (https://1password.community/discussion/121596/v8-ability-to-reorder-arrange-fields#latest and https://1password.community/discussion/comment/636578#Comment_636578)
\n - copy / paste field title (https://1password.community/discussion/131478/cannot-copy-paste-field-titles/p1?new=1)
\n - changing field type (https://1password.community/discussion/128868/cannot-update-field-type-in-1password-8-macos)
On that last one, the mere need to specify a field time at the time of field creation is, IMO, friction in the extreme, and from a programming perspective, looks like the implementation (presumably strongly-typed OO), is leaking into the UI.
\n\nWhile your product is security focused, your users need to feel as if the tool supports them, not the other way around, and as it flows now in 1P8, there is a lot of the the tool imposing a mental model on the users inappropriately.
\n\nAs I've said elsewhere, and so I don't come across as only negative:: I LOVE 1Password. I still recommend it, and I still require use of it by my employees, but I tell people to stay with 1P7 for now. Please let me be your advocate for the new version by addressing the issues raised here and elsewhere. I want 1Password to (again) be the paragon to which all other similar tools aspire.
","body@stringLength":"2183","rawBody":"If I may offer a general suggestion - consider the UX practice of least friction. What I mean by that, and how it relates to 1P7 v. 1P8, is that in every action that a user takes, the tool should minimize the amount of interaction required to achieve the desired outcome. In the case of duplicate item, there is very little value and a lot of friction in asking where the duplicate should go.
\n\nThere are a number of places in 1P8 where friction is substantially higher than it was in 1P7, including but not limited to:
\n - duplicate item (this issue)
\n - reordering fields (this other issue and this one too)
\n - copy / paste field title (this issue I just created)
\n - changing field type (this other issue)
On that last one, the mere need to specify a field time at the time of field creation is, IMO, friction in the extreme, and from a programming perspective, looks like the implementation (presumably strongly-typed OO), is leaking into the UI.
\n\nWhile your product is security focused, your users need to feel as if the tool supports them, not the other way around, and as it flows now in 1P8, there is a lot of the the tool imposing a mental model on the users inappropriately.
\n\nAs I've said elsewhere, and so I don't come across as only negative:: I LOVE 1Password. I still recommend it, and I still require use of it by my employees, but I tell people to stay with 1P7 for now. Please let me be your advocate for the new version by addressing the issues raised here and elsewhere. I want 1Password to (again) be the paragon to which all other similar tools aspire.
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