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Forum Discussion
ronen
3 years agoSuper Contributor
Duplicated Items in 1Password for Mac 8.9.8
Suddenly without any action by me I see Duplicated Items in 1Password .
Very strange.
Any advice will be appreciated.
1Password Version: 8.9.8
Extension Version: 2.4.1
OS Version: 13.0.1 (22A400)
Browser:_ safari
7 Replies
- 1P_Dave
Moderator
Thank you! Since you're discussing this with the team over email I'm closing this forum thread so that the conversation isn't happening in two different places at once. 🙂
-Dave
- ronenSuper Contributor
Hi.
Sent all requested by email... - andrew_l_1P
1Password Team
Thanks ronen, I can confirm we've received it! We'll take a look and get back to you as soon as possible. 🙂
ref: BVU-87824-361
- ronenSuper Contributor
ps : also see my other post here with another issue. maybe regards ..
https://1password.community/discussion/comment/667057#Comment_667057
- ronenSuper Contributor
log sent ...
support ID: [#BVU-87824-361]
- ronenSuper Contributor
Thank you.
In a few moments I will send the log.
I didn’t make any changes or any updates or migration lately.
Except paying you for yearly subscription.
I also use iCloud Drive with all my apple devices
I can also see duplicates in my 1Pasword IOS app in my iPhone (13Pro max )
- andrew_l_1P
1Password Team
Hi ronen,
Sorry to hear you're seeing duplicates in 1Password 8. Did you recently migrate from a previous version of 1Password or do any imports to 1Password 8? It would also help to know if you're see duplicates across your entire account or just certain vaults.
I recommend creating a diagnostics report from your Mac, this will give us a better idea what might have caused this duplicates and how we can best address them:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/135836/duplicated-items-in-1password-for-mac-8-9-8
- Your forum username:
ronen
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so I can link our conversations. Thanks, looking forward to finding a solution with you. 🙂