Forum Discussion

bobnanski's avatar
bobnanski
New Contributor
2 years ago

Edge browser extension keeps corrupting

Periodically my 1Password browser extension in Edge becomes corrupted. It disappears from my toolbar and when I go to Manage Extensions, it tells me it is corrupted. I click on Repair and it re-downl...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello bobnanski, dtguktf! Thank you for reaching out. I'm sorry to hear about the trouble you're both encountering with 1Password in the browser.

So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

With your email please include:

  • A link to this thread: https://1password.community/discussion/144898/
  • Your forum username: bobnanski or dtguktf.
  • A console log of the issue: https://support.1password.com/cs/extension-console-log/.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further.

-Evon