Forum Discussion

bobnanski's avatar
bobnanski
New Contributor
2 years ago

Edge browser extension keeps corrupting

Periodically my 1Password browser extension in Edge becomes corrupted. It disappears from my toolbar and when I go to Manage Extensions, it tells me it is corrupted. I click on Repair and it re-downl...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

RyH

I'm sorry that you're seeing the same issue. So that our team can investigate this further can you please send the following to support+forum@1Password.com:

  1. A JSON export of any policies applied to Edge from edge://policy/
  2. The following version information from the device where the issue occurred last:
  3. Operating system
  4. Microsoft Edge browser
  5. 1Password extension
  6. A link to this thread.

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave