I have 1Password on multiple devices, and my entire life runs on it. I considered upgrading to version 8, but after seeing all of the issues, I think I'll stick to version 7 for as long as I can.
!Password 8 is definitely not what I expected from 1Password! Complaints on my laptop Mac range from the 1Password window hiding in the background when you need to fill a second item, too many clicks to find your favorites, 1Password not always accepting my watch to open the file, 1Password for Safari not allowing more choices for entry when the same website has more than one password entry. Lots of little things that make this a headache instead of easy to use. Seriously thinking of rolling back to 1Password 7 on all devices
I'm in Safari. I click on the 1P8 extension and a window opens up that blocks the User Name and PW fields to fill in. This window cannot be moved or resized. Makes no sense that this passed beta. Just one of multiple issues I have. Seems like pw8 is not ready for prime time and rolling back to pw7 is the right move.
Thank you for the reply. We're definitely taking the feedback from everyone to heart and working hard to make 1Password even better. 😊
@mbrocious
I'm sorry that Chrome is hanging when you use Quick Access. Our developers are aware of this issue and are investigating. We hope to release a fix in a future update to 1Password.
Agree that v8 is a step backwards in terms of stability and usability. I'm on Mac Monterey and get beachballs frequently when using Quick Access. Chrome then hangs for a minute or so before things free up and start to work. I think the UI is more confusing now also, but I don't remember specifically what was giving me grief. And why can't I set the default vault for saving new items??? I swear I used to be able to do that.
andrew_l_1P there’s a lot of topics unsolved in the forum regarding 1pw8. They go from, searching mechanism to not properly working iOS(doesn’t auto fill // doesn’t bring the keyboard “passwords” option // the main screen is really confusing // most apps doesn’t recognize it(Fido, Virgin…) and many more you can find in the forum.
And all used to work properly on 1pw7 so stop saying it’s and iOS issue. Search for “downgrade to 1pw7” and you’ll see…
Apologies for the late reply here, @RNRNRNRN1717, hopefully you're all sorted now but yes that's correct. The data you see in your account on 1Password.com will populate in the apps once you sign in.
@dj1P,
Apologies as well for not seeing this until the recent bump. We do have an open feature request to collapse nested tags, I've added a proxy vote on your behalf. I'd welcome this feature too so I hope we'll see it in future updates! Regarding editing a tag's name, this can be done by right-clicking the tag:
I hope you'll try 1Password 8 again in the future, we're here to offer support either way. 🙂
@jimkika,
Appreciate you letting us know. If you're open to sharing any additional feedback, I'd love to capture your thoughts in our internal trackers so we can make the improvements you'd like to see. Let me know if you have any questions or want to share your use cases. 👍🏻
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Periodically my 1Password browser extension in Edge becomes corrupted. It disappears from my toolbar and when I go to Manage Extensions, it tells me it is corrupted. I click on Repair and it re-downloads the extension. Then it is fine for a while (a few days - a week) and then corrupts again. I have tried removing the extension entirely and re-installing it, but that doesn't seem to make any difference. I am on the latest version of Windows 11, with the latest extension version. I do NOT have this problem in either Chrome or Firefox, only with Edge. Appreciate any assistance!
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.21.0 \nOS Version: Windows 11 \nBrowser: Edge
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Periodically my 1Password browser extension in Edge becomes corrupted. It disappears from my toolbar and when I go to Manage Extensions, it tells me it is corrupted. I click on Repair and it re-downloads the extension. Then it is fine for a while (a few days - a week) and then corrupts again. I have tried removing the extension entirely and re-installing it, but that doesn't seem to make any difference. I am on the latest version of Windows 11, with the latest extension version. I do NOT have this problem in either Chrome or Firefox, only with Edge. Appreciate any assistance!
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.21.0 \nOS Version: Windows 11 \nBrowser: Edge
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Edge browser extension keeps corrupting","moderationData":{"__ref":"ModerationData:moderation_data:91824"},"body":"
Thank you for posting the Support ID. One of my colleagues will reach out to you via email as soon as possible, please continue the conversation there.
I'm sorry that you're seeing the same issue. So that our team can investigate this further can you please send the following to support+forum@1Password.com:
\n\n\n
A JSON export of any policies applied to Edge from edge://policy/
\n
The following version information from the device where the issue occurred last:
\n
Operating system
\n
Microsoft Edge browser
\n
1Password extension
\n
A link to this thread.
\n\n\n
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂
I'm seeing the same behavior on several machines in our environment also. We have only one other extension deployed and prevent the installation of other extensions. Updates and browser crashes/restarts seem to trigger the issue.
Console logs are cleared when a browser session ends so it's best to collect them right after the issue occurs and before repairing or reinstalling the extension.
\n\n
As a troubleshooting test, would you be willing to temporarily install the 1Password extension from the Chrome Web Store and not the Microsoft Edge Add-ons store? Extensions from the Chrome Web Store are compatible with the Microsoft Edge browser and this would tell me more about the issue so that I could investigate further. You can find 1Password in the Chrome Web Store here:: Chrome Web Store: 1Password – Password Manager
Thanks for the information. My only concern is that I cannot reproduce the problem at will so you could conceivably have a very large console log before the issue decides to happen.; If that is not a problem I will send that info when it occurs. Thanks!
Hello bobnanski, dtguktf! Thank you for reaching out. I'm sorry to hear about the trouble you're both encountering with 1Password in the browser.
\n\n
So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.
\n\n
With your email please include:
\n\n
\n
A link to this thread: https://1password.community/discussion/144898/
\n
Your forum username: bobnanski or dtguktf.
\n
A console log of the issue: https://support.1password.com/cs/extension-console-log/.
\n
\n\n
After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.
So it happened again today and here is the screen shot you requested. I first see that the 1Password icon is missing from my Edge toolbar. I go into Manage Extensions and see the following: \n
\n\n
If I click \"Repair\" it basically just re-installs the extension and then it will be fine for an indefinite amount of time. \nThanks for any assistance!
Hi Dave, \nI have to wait for the issue to occur again, and as soon as it does I will post a screenshot \nin answer to your questions:
\n\n\n
No. I don't believe so
\n
This is a personal PC
\n\n\n
Thanks!
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