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Hops55's avatar
Hops55
New Contributor
6 months ago

Edge extension not loading

My 1Password extension does not load. The extension shows a rotating circle that never stops. My Firefox extension seems to work fine.

browser extension
windows

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    6 months ago

    Hello Hops55​! 👋

    I'm sorry that 1Password isn't loading in Microsoft Edge on your device. If you're still seeing the issue then can you try the following: 

    1. Close all open web browsers.
    2. Right-click on the 1Password icon in the Windows system tray at the bottom of your screen and then click Quit. Wait until the icon disappears.
    3. Open the 1Password for Windows desktop app.
    4. Open your web browser. 


    Let me know if that doesn’t fix the issue. 

    -Dave