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jmassengale's avatar
jmassengale
Occasional Contributor
1 year ago

Edge Problems

I used the QR code and my iPhone to transfer 1P to Edge. I saw the vault in Edge. I restarted Edge. I verified the toggle switch in Edge Extensions. Autofill is not working, on any site. MacBoo...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
1 year ago

jmassengale,

Thank you for the information. I've merged the two discussion posts. You mentioned:

Autofill works on some sites (like this one) but not others (for example, clio.columbia.edu). There are many more sites where autofill doesn't work than it does.
Touch ID doesn't work.
Clicking on the icon does not open the app – I have to go to the dock, open the app, and cut and paste for many sites.

In Safari, you mentioned that Autofill works on some websites. Can you share the steps you took to autofill in Safari? Are you referring to Touch ID not working on your Mac device or with the 1Password desktop app? Can you https://support.apple.com/HT201361 of the icon you're referring to that does not open the app? Please do not share sensitive personal information in the screenshots on our public forums.

The 1Password icon does not exist in my Mac menu bar, in my Safari bar, or in my edge bar.

Does the 1Password icon appear in fields when you're using Safari? If so, please check if the 1Password icon is hidden in the toolbar: https://support.apple.com/en-ca/guide/safari/ibrw1012/mac#:%7E:text=Customize%20the%20toolbar.

Is the 1Password extension installed in Edge? Here's a direct link: https://microsoftedge.microsoft.com/addons/detail/1password-%E2%80%93-password-mana/dppgmdbiimibapkepcbdbmkaabgiofem.

-Evon