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BenBob's avatar
BenBob
Dedicated Contributor
6 months ago
Solved

Edits and new items are not showing up on other devices

Seems there are now quirks I am running into recently: When I create a new login for a website 1P does not save that login in my list of logins, but it is in fact saved.  After creating the new l...
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  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    Hello folks,

    I'm sorry for the late update. This issue was resolved back in April and 1Password should now show new items, or edits made to existing items, created using one client app (including browser extensions) in other client apps almost immediately. 

    If you're still seeing an issue then please reach out to support@1Password.com so that the team can help further.

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

Hello BenBob​! 👋

Thank you for reaching out. Our development team is currently investigating an issue where customers may not see new items, or edits made to existing items, created using one client app (including browser extensions) in other client apps. 

As a workaround until the issue is resolved, you can manually lock and then unlock 1Password where you're not seeing the new item or edit appear to have that item or edit appear. If you're using 1Password.com then refresh the page. Let me know if this workaround doesn't work for you.

Hopefully the issue will be resolved soon. I'll update this thread when I have more news to share. 

edit: This issue should now be resolved. If you're still running into issues then please send an email to support@1Password.com so that the team can help further. 

-Dave