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BenBob's avatar
BenBob
Dedicated Contributor
6 months ago
Solved

Edits and new items are not showing up on other devices

Seems there are now quirks I am running into recently: When I create a new login for a website 1P does not save that login in my list of logins, but it is in fact saved.  After creating the new l...
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  • 1P_Dave's avatar
    1P_Dave
    3 months ago

    Hello folks,

    I'm sorry for the late update. This issue was resolved back in April and 1Password should now show new items, or edits made to existing items, created using one client app (including browser extensions) in other client apps almost immediately. 

    If you're still seeing an issue then please reach out to support@1Password.com so that the team can help further.

    -Dave

1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
6 months ago

BenBob​ 

You also wrote: 

Seems like now I have to use Chrome to login to the 1P community as Safari does not work - a message pops up saying: "Unexpected Error Please try refreshing the page and submitting again"  However, nor amount of refreshing works.  See screen shot

I'm sorry that you ran into an error message when trying to sign into the community using Safari. The error message that you're seeing is something that others have reported seeing as well (in other browsers like Chrome) and we've opened a ticket with our platform provider to investigate this further. 

For the time being, the error usually goes away after some time for most people. Can you try clearing Safari's history/cache to see if that improves the situation? 

-Dave