Forum Discussion

OlivierP's avatar
OlivierP
Dedicated Contributor
2 years ago

Email not suggested on Passage

Hello, I've tested passkey on your website Passage: works well, so easy! But if I use a new browser like in the InPrivate mode: the Email address is not suggested by the 1Password Extension. U...
browser extension
1p_jac's avatar
1p_jac
Icon for 1Password Team rank1Password Team
2 years ago

Hi OlivierP

It's wonderful to hear you're finding saving and signing in with passkeys from 1Password easy and working well! Just to double check; Are you not seeing your Passage item's username being suggested inline when signing in to that URL on a different browser/profile? 1Password should definitely be suggesting the username for your Passage item here.

Could you first make sure that the different browser/profile you're seeing this behavior in is not filtering the vaults shown in the extension's Settings by right-clicking 1Password in the toolbar, click Settings, then scroll down to Accounts & Vaults. From here, make sure that the vault the item is stored in is selected. Could you also make sure that the item has the URL "https://console.passage.id/login" within it so that 1Password knows to suggest this inline?

If that still persists, I'll be here to take a closer look :)