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Forum Discussion
emailed support a week ago, no response,
Hi,
I signed up a week ago, only to find that the app only works with MAC OS catalina 10.15 or higher. So I emailed support and no response as of a week ago. Any help if you cant run catalina on yo...
Jack_P_1P
1Password Team
1Password TeamHi @kalapaks:
That definitely isn't the experience we want you to have when emailing us. I don't see any conversations in our system using the email address you've signed up on the 1Password Support Community with. Did you receive a Support ID when you emailed in? It should look something like [#ABC-12345-678]. Please don't post the email address you emailed from as the support community is a public website.
Just for some additional context however, 1Password 8 for Mac requires macOS Catalina 10.15 or later. 1Password 7 for Mac requires macOS High Sierra 10.13 or later.
Jack
