Error: "1Password has detected an error with your local app database"

@eoschlotz

You're most welcome. The team is still looking into the situation and they have some ideas on how to best move forward. If you have other questions you're free to followup in that email exchange. Have a great weekend. 🙂

I read it, followed your instructions, and the problems seem to be solved. I replied to you directly via email.

Thank you again for your clear help.

The problem seems to have been caused by using a Time Machine backup to install all my apps/files on a new computer with different CPU technology, e.g. moving from Intel to Apple M2. Apple silicon has been out a long time. Seems like this problem would have been solved by Agile Bits, or at least documented very clearly.

Regardless, thank you for your excellent help.

@eoschlotz

Please check your email. I replied to you earlier this morning.

ref: BLU-62778-615

BLU-62778-615

@eoschlotz

I'm sorry that you're running into the database error. Can you please post the Support ID of the ongoing conversation that you have open with our support team? It looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure that you receive a reply as soon as possible.

-Dave

Can someone please send me the instructions for locating and removing the 1password.sqlite file? I am having this local app database error and the 1Password help has not been helpful after 2 days.

@yukii

I've located your email and confirm that it has made it to the right team. One of my colleagues will review the logs and send you instructions as soon as possible.

-Dave

ref: TJF-76974-611

I have the same problem. I sent logs.zip to mailto:support+forum@1password.com.
Please help!

lysander

Please make sure that you can see all of your items in a correct state when you log in to your 1Password account on 1Password.com (in the browser, not the app) before modifying any files.

While renaming that file forces 1Password to generate a new healthy database using the data in your account on 1Password.com, it can result in data loss in certain situations. I recommend that folks reach out to the team by sending an email to support+forum@1Password.com so that we can help everyone resolve the issue safely.

-Dave

1P_Dave Great, it would be good to see this error repaired.

In the meantime, renaming the "1password.sqilite" to"1password.sqilite.old" procedure seems to help everyone.