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spinoza's avatar
spinoza
Dedicated Contributor
2 years ago

Error: TouchID sensor not currently available

Repeatedly getting “TouchID sensor not currently available” error on both Chrome extension and desktop app, so I can't unlock with fingerprint.

Relaunching the desktop app seems to fix the problem.

1Password Version: 81036007, on NIGHTLY channel
Extension Version: 22400203, on STABLE channel
OS Version: 15.0 Beta (24A5264n)
Browser: 127.0.6533.4 (Official Build) beta (arm64)

betas

1 Reply

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    Thanks for the report spinoza

    I've seen a few other reports from users on the macOS beta. A few have submitted diagnostic reports, too. At this time I don't think there is need to have you submit a report. You can if you like. Please use

    support+forum@1password.com if you wish to send one to the team.