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Forum Discussion
chazzunokuthunuchtec
3 years agoOccasional Contributor
Error: "Your Mac hasn't logged out because '1Password' failed to quit."
Attempting to log out of my Mac fails with an on-screen message "Your Mac hasn't logged out because "1Password" failed to quit. To continue logging out, quit "1Password"." The on-screen message has...
1P_Dave
Moderator
3 years agoI'm sorry that you're also running into the issue. Our developers are investigating the issue. To help with the investigation, the next time that the issue occurs can you note the time and then I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/140499/your-mac-hasnt-logged-out-because-1password-failed-to-quit#latest:~:text=dschnabel-,3%3A21PM,-Show%20EmailShow
- Your forum username:
dschnabel
- The time that the issue occurred.
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave