Forum Discussion

Former Member's avatar
Former Member
2 years ago

Error: "You've used a newer version of 1Password on this device." (See Approved Answer)

https://1password.community/discussion/comment/683383/#Comment_683383 . Hi Just started my Mac up this morning and I got the following message, I have tried uninstalling and rein...
macos
Former Member's avatar
Former Member
2 years ago

I can no longer open 1Password. I am on a Mac laptop, 12.5.1., using what I recall is 1Password 8, but of course I cannot open 1P to verify the version. I attempted to reinstall, but I get the same error message.

Error Message:
"You’ve used a newer version of 1Password on this device. Update to the latest version to keep using 1Password. Contact mailto:support@1password.com if you need help."

I can't open 1P, I can't install the latest version of 1P, but strangely the Safari extension appears to still be working properly.

Anyone have any ideas what's going on. 1P is a mission critical application for me.

Thanks

1Password Version: ?
Extension Version: Not Provided
OS Version: 12.5.1
Browser:_ Safari Chrom