Forum Discussion

thiagolmoraes's avatar
thiagolmoraes
New Contributor
2 years ago

Every time Session expiring

Since January, a tab has opened saying that my session has expired, before it didn't happen, I saw some complaints on the forum, but my friends are not having this problem, I don't know if it's the s...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello thiagolmoraes! 👋

I'm sorry that you're seeing an error message that says that your session expired. Our developers are aware and are investigating. So that I can confirm that you're affected by the known issue can you tell me the following:

  1. Is two-factor authentication enabled for your 1Password account? If it it then are you using Duo or Okta or just another authenticator app?
  2. Do you have the desktop app installed?
  3. In the "Security" section of the extension's settings, do you have "Automatically lock 1Password" toggled off?

I look forward to hearing from you.

-Dave

ref: dev/core/core#27669