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Marco's avatar
Marco
New Member
7 days ago
Solved

Excessive CPU usage

Since the last couple of versions, my 1Password Mac instance has been using a lot of CPU. This is draining the battery of the Mac. I noted this with the release of 8.11.4 (https://releases.1password.com/mac/stable/#1password-for-mac-8.11.4). 

Any idea why?

 

  • I believe I have pinpointed the cause of the issue: disabling the https://marketplace.visualstudio.com/items?itemName=Graphite.gti-vscode extension in VSCode resolved it.

    I apologize for any inconvenience this may have caused. 
    1Password was not the problem.

    I will report this to the Graphite team. 
    Thank you for your help!

6 Replies

  • Marco's avatar
    Marco
    New Member

    I believe I have pinpointed the cause of the issue: disabling the https://marketplace.visualstudio.com/items?itemName=Graphite.gti-vscode extension in VSCode resolved it.

    I apologize for any inconvenience this may have caused. 
    1Password was not the problem.

    I will report this to the Graphite team. 
    Thank you for your help!

    • 1P_Dave's avatar
      1P_Dave
      Icon for Moderator rankModerator

      Thank you for sharing this with the community. If you need any other information from the 1Password end of things, or further investigation, then just reply to the last email that you received from our team and we'll be happy to help.

      -Dave

  • Marco's avatar
    Marco
    New Member

    Hi, I have sent the report: FTQ-14654-235
    I was conducting some basic tests and suspect that the issue may be related to the SSH agent. When I open VS Code or Cursor, I notice a spike in CPU usage; once I close these applications, the CPU usage returns to normal.

  • Hello Marco​! 👋

    I'm sorry that you're seeing 1Password use a lot of CPU on your Mac, that certainly doesn't seem normal. If you restart your Mac then does the issue resolve? Or does it come back? 

    Can you also tell me if you're recently moved to a new Mac? And are you using an Intel-based or Apple Silicon-based Mac? You can check by clicking on the Apple  in the menu bar and then clicking About this Mac. 

    I look forward to hearing from you.

    -Dave

    • Marco's avatar
      Marco
      New Member

      Hi, this issue occurs every time I start my Mac. It doesn't happen immediately, but after some time the app stops functioning properly. I haven't made any recent changes, switched Macs, or modified any settings. The problem started right after the latest update, so I believe it might be related, although I'm not entirely sure. I use a MacBook M2 Pro with 32GB of RAM. 

      • 1P_Dave's avatar
        1P_Dave
        Icon for Moderator rankModerator

        Marco​ 

        Thank you for the reply. The next time that you see high CPU usage, I'd like to ask you to create and share a 1Password diagnostics report from your Mac:

        Send a diagnostics report (Mac)

        Attach the diagnostics to an email message addressed to support@1password.com

        With your email please include:

        • A link to this thread: https://www.1password.community/discussions/1password/excessive-cpu-usage/161309
        • Your forum username: Marco


        You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

        -Dave