Experiment #4 – New interface in 1Password.com’s vault view

Me again! Thanks for another month of great feedback on the new experience.

In general, note that the focus for the first version of this new experience is updating the look and feel to match the desktop apps while getting everything working at least as well as it was in the old experience. There are many things the desktop apps support that won't come immediately to the web because they already weren't on the web. Those are things that we'll bring iteratively after we remove the old experience.

Once again, I've extracted a long document of feedback to share with our product team, but I've pulled out some specific comments to reply to here. Let me know if I missed anything that needs a reply.

If you missed my last message, we now have the ability to create and edit items! This will reduce confusion for a large percentage of you. We've already found a few new bugs in this version that we'll be fixing soon. 🤞

cc: NightSky ckostyn filniculescu radcapitalist CalvinsPal ozlevka filippogin rubyrock branman7 fredfx Tromatojuice joephill11 medikoo gokulsrinivas deadeyeDave ApostleO batmanaod

Item history is next on our list, in addition to continued bug fixes and polish. And to clarify, our goal is to have full feature parity with the old web experience before we remove it, including history, sharing, and Watchtower.

cc: agent177 socceric UserUnauthorized scerwin Kizmar edprice32 looselyrigorous

There seems to be a problem with the UI and loading images

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Former Member I believe what you're missing is custom icons, icons you have added yourself. If so, that's currently to be expected, but it's on our list. 👍

cc: shepster

For me, the menu "All items" -> "All Categories" would be more useful, if by default is ordered by categories, not by date/name/oldest/newest. I realize, that from the drop-down menu a category could be selected, but I'd go for an alphabetically-ordered approach even from the main menu. This way, one can find an item, even though if he doesn't know which category to look for.

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bezgrizen you can sort your items alphabetically, and we've just added categories to the sidebar. Does this help with what you're trying to do? If not, can you help me understand your use case better?

cc: daleheath TiWoHH jandaar OtterlyOlive marrek

I like that it mirrors the app, that said, I do appreciate the current web look and find that it is sometimes easier to navigate. I like the clean segregation of vaults but easy access to each.

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AlwaysSortaCurious Can you elaborate on "clean segregation of vaults but easy access to each"? The new design preserves the ability to switch between vaults. The menu has just moved to the top left corner.

I can't collapse the far left sidebar or the other side bar, they seem to narrow down to a set width and no further

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filniculescu that is strange. There are no buttons to collapse the sidebar, but if you make your browser window very narrow, it collapses automatically.

On your web UI, I can select my shared vault and then Credit Cards at which point I only see the credit cards in that vault. In my Mac app, I can either see all entries in the Shared vault OR all credit cards in all vaults.

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jimmyjayp yeah, this is a new experiment for us. We may be able to improve the desktop app along these lines in the future, but there are a variety of use cases to consider. That said, in the Mac app, if you select a vault in the sidebar, you can already filter that list from "All Categories" down to just "Credit Cards". Hope that helps.

I am not a fan of seeing only the most recently used login items under each category as is presented in the mobile app view. I prefer to see all login items under each category.

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grogan3107 I'm not quite following this. We don't have a view in the web app that includes only the most recently used items.

Could we please update the interface to be able to tag items more easily? Something like right click an item > add to existing tag or create new tag.

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lsimms101 We don't have this in the web app yet, but in the desktop app, you can drag and drop items onto tags in the sidebar. Drag and drop tagging will probably come to the web in the future.

cc: ttomlinson8666

There is a weird arrow artifact that shows up on the right hand side of the interface when an entry is moused over. It doesn't appear to do anything other than just show up.

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jeremysawesome Thanks for this report! I can't seem to reproduce the behavior myself. Can you check again in the latest version? If it's still there, can you tell me what OS and browser versions you are using?

When I open 1Passwod using the icon at the top right in Firefox, the "All Items" list allows me to select an "Open and Fill" option just by hovering over an item and clicking in that area. This behavior is not there when I have 1Password open as a tab on the browser. I have to select the item, then move the mouse over to the website section, hover, then move my mouse over the "Open" button area and finally click to open the site. Is there a reason the tab view can't have the same behavior as when I use the little icon at the top right corner of the browser?

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deadeyeDave our browser extension is designed for interaction with other web pages, but the primary purpose of the web app itself is to manage your data. One note on the workflow you described, you can actually click anywhere on the website field to open it. You don't need to click on "Open and fill" specifically.

The new web UI being closer to the desktop app is going to be great. However, the one thing I will miss is I used the web UI to see the vaults with their respective counts of how many items they have. Silly little thing, but would like to know if that's possible with the new Web UI? (or if I could already do this in the app?)

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matthewboniface while it's not visible at a glance across every vault, if you click into any vault, you can see the item count in two locations: in the list sorting menu at the top and at the very bottom of the item list itself.

Add the ability to place a sub-tag of a tag (tags within tags).

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tcollins am I understanding correctly that you'd like the ability to take an existing tag and move it to be a child of another tag?

Right now, the new web interface doesn't support editing tags, but the desktop app does. If you right-click on a tag and select "Rename Tag", you can add Server/ to the front to make it nested under the Server tag. In general any tag in the format a/b will show up in the sidebar with b as a sub-tag of a.

I miss collections in the website and browser extensions.

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sweeks I'd love to hear how you use collections! This is a feature that has seen extremely low usage. Internally we mostly use it for separating out our test data from our real data, which isn't really something most people do. What's your workflow like?

I repeatedly enter a search term in the title of a saved item only to not find it and I spend an annoying amount of time finding that item that I know is in my vault!

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Larrio are you finding this to be worse in the new experience than in the old one? Or has this always been a problem on the web?

That's a wrap for now. As before, feel free to leave another comment if I missed your question.