Experiment #4 – New interface in 1Password.com’s vault view

1. Do you prefer this new interface over the old one?

Yes.

2. Do you see value in us rolling out this new interface of the vault item view to all 1Password users?

I cannot speak for all users. It is cleaner than the old one, but I question if that is it, a new UI? No new functionality?

3. Are you experiencing any performance issues?

No, but that isn’t what you really want to know since performance would not be in the UI.

You want to know if there are usability issues. It is a UI, you want usability input, so as nitpicky as this may sound, here you go.

First, in the old interface, in an item, for say “password” when one rolled over the …… for password, the “Copy,” “Reveal” and “Large Type” buttons are shown just next to the password. That is a click count of 1 for all of those tasks.

But in the new interface, only “Copy” is one click. For “Reveal” and “Large Type”, not only does one click twice but they also have to scroll to the far right to get to those click.
You need to do UI testing for click counts and get them lower.

Second, in the new interface, various items there are Shopping/Shoes, Shopping/Clothes, Shopping/Home Goods, then one will get Shopping with subsections for Shoes, Clothes and Homegoods, but one cannot collapse shopping to get it out of the way, so the sub selections are clutter when I want to get to Work/Apps or something down the list.

Third, and it may just be me, the sliders sometimes are hard to click. This may be due the width selection component being too close to the scroll component, and not being visible until rolled over.
Lastly, the amount of empty space is huge (white space, though it isn’t white in the new UI). More of the working interface could be put in the empty space, reducing clicks and scrolls.

So, what is needs is refinement. Not a lot but you asked so there it is.

4. How often do you use the vault item view in 1Password.com?

Often.

And, I do like it. 1Password is a fine product.