Forum Discussion

Former Member

4 years ago

Exremely slow on iOS and iPadOS

ios

Jack_P_1P

1Password Team

4 years ago

Hi @dln:

Thanks for reporting this. We've seen reports of slowness or issues when opening AutoFill when you're using a Dropbox vault with a significant number of attachments (>300 total attachments). Does this match your situation?

Jack

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Using Iphone 12 with iOS 15, and iPad Pro with iPad OS 15. When I access a site in Safari on either device, and press the key icon to choose a password, everthing 'freezes' and becomes unresponsive, for 45 seconds. After 45 seconds, the list of passwords appears and everything workds ok. But 45 seconds is too long to have to wait.... Has anyone else had this problem? Figured out how to fix?

\n\n

1Password Version: 7.8.1
\nExtension Version: Not Provided
\nOS Version: iOS 15.0

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1Password Version: 7.8.1
\nExtension Version: Not Provided
\nOS Version: iOS 15.0

"},"Conversation:conversation:19188":{"__typename":"Conversation","id":"conversation:19188","solved":false,"topic":{"__ref":"ForumTopicMessage:message:19188"},"lastPostingActivityTime":"2021-09-29T13:38:29.000-07:00","lastPostTime":"2021-09-29T13:38:29.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:19188":{"__typename":"ModerationData","id":"moderation_data:19188","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:19188_1":{"__typename":"Revision","id":"revision:19188_1","lastEditTime":"2021-09-29T11:43:30.000-07:00"},"ForumReplyMessage:message:19189":{"__typename":"ForumReplyMessage","id":"message:19189","conversation":{"__ref":"Conversation:conversation:19188"},"author":{"__ref":"User:user:7975"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:19188/message:19189","revisionNum":1,"uid":19189,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Exremely slow on iOS and iPadOS","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:19189"},"parent":{"__ref":"ForumTopicMessage:message:19188"},"body":"

Hi @dln:

\n\n

Jack

","body@stringLength":"264","rawBody":"

Hi @dln:

\n\n

Jack

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