Forum Discussion

Former Member's avatar
Former Member
5 years ago

Exremely slow on iOS and iPadOS

Using Iphone 12 with iOS 15, and iPad Pro with iPad OS 15. When I access a site in Safari on either device, and press the key icon to choose a password, everthing 'freezes' and becomes unresponsive, ...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
5 years ago

Thanks for clarifying @dln. In that case, we'll need to collect some diagnostics information from your device to see what's going on:

Sending Diagnostics Reports (iOS)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!