It’s Cybersecurity Awareness Month! Join our interactive training session, or learn about security and AI from 1Password experts.
Forum Discussion
weissjd
2 years agoNew Contributor
Extension 2.23.1 Slow to load and won't fill for several websites
Since the upgrade to 2.23.1 I'm having an issue with autofill on several websites. These sites worked before, but now when I try to click the 1Password login that drops down I get no response. Also n...
1P_Dave
Moderator
2 years agoHello weissjd! 👋
I'm sorry that autofill isn't working properly on your Windows PC. As a first step could you try the following:
- Update 1Password to version 2.23.3: How to keep 1Password up to date in your browser
- Restart your PC.
Then try to reproduce the issue again. If you still see the same behaviour, then I'd like to request that you send in a console log so that I can investigate further:
I'd like to ask you to send in a console log when reproducing the issue:
Attach the file to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/145555/extension-2-23-1-slow-to-load-and-wont-fill-for-several-websites
- Your forum username: weissjd
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave