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Former Member
4 years agoFace ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]
Face ID is not working in beta. Is ETH is a keychain issue bc I can seem to get it to work after doing the Face ID set up & reinstall & deauthorized the app
GreyM1P
1Password Team
4 years agoHi all. I've previously posted an update on the situation here, which may help answer some of the questions you have:
https://1password.community/discussion/comment/659092/#Comment_659092
The tl;dr of that is, "We know how much of an impact this is having on your use of 1Password. Troubleshooting Face ID and Touch ID are very difficult because of the security surrounding Apple's Secure Enclave. We're not able to see all the workings like we are with our own code. We've found the root cause of the problem and are now getting on with writing the fix."
Please be assured that things are moving here. Now that the root cause of the bug has been found, work has accelerated to get us closer to publishing a fix. I'm expecting to see a fix published in the very near future, although no solid date is confirmed right now.