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Forum Discussion
Anonymous
4 years agoFace ID is not working. [Should now be fixed in 1Password 8.10.0-52 update]
Face ID is not working in beta. Is ETH is a keychain issue bc I can seem to get it to work after doing the Face ID set up & reinstall & deauthorized the app
96 Replies
- Anonymous
Face ID in 1Password 8 has been down for MONTHS. multiple groups of people have sent diagnostics, screenshots, and posted multiple times in this community to make sure the developers are aware of this problem.
However. Nothing has been done. Nothing has changed. And a lot of people are stuck using 1Password 7.
Please provide a timeline of this being fixed, otherwise a lot of people are going to start moving off this platform!! Which I hope doesn’t have to happen!!!!! - Anonymous
Going to start posting here daily to see if we can get an update
- Anonymous
give them till the end of the month, them our company will go over to one of these.
https://www.g2.com/products/1password/competitors/alternatives - Anonymous
Why we don't have any news about the fix? I'm ready to unsubscribe
- Anonymous
^^^^ no fix in the latest update? this is whack. Last Pass here I come. If anyone has any other suggestions??
- Anonymous
Using 1Password on my iPhone 14 Pro with IOS 16.03 I have the same problem. Every time I log into 1Password I have to type in my very long password, very annoying...
The new release of 1password version 8.9.6 for IOS does not work any better. - Anonymous
Literally been like 3 months. The safari extension doesn’t work and this problem is still not resolved. This makes no sense.
1Pass… it’s been real and your app is amazing when it open, but unfortunately it’s far too unreliable now. - Anonymous
Can you please provide an update for the bug? It's a pain in the ass to write my 1password over and over again. We have like 2 months with the issue
- Anonymous
Great news!!!!
- 1P_Ben
1Password Team
Hi all,
We believe we've identified the root cause of the issue and hope to have more to say soon, though unfortunately I couldn't promise a fix on any specific timeline. It is encouraging though that engineering now has a good idea of what the problem is and how to fix it.
Ben